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Professional Services All professional services firms struggle with there key points of pain.
- Creating differentiation in a crowded marketplace
- Implementing a leveraged model that actually drives profitability
- Developing the right human capital in an environment where not everyone gets equity.
Success Story
Point of Pain
A leading professional services firm wanted to create a unique value proposition for its clients in a market where their services were considered commodity and price was very competitive. The executives hired Forward Hindsight to create a disruptive business model to change the buyer’s mindset and drive growth, market share and bottom line impact.
Solution
Forward Hindsight suggested a value chain map of the firm. Although extremely hard to implement for professional services firms, our team was able to create a meaningful value chain. Then we identified critical gaps that could be fixed and turned into market disruptors. We helped commoditize pieces of the service delivery model and positioned it for an outsourcing potential. In addition we introduced innovative offerings that were hard to replicate. The end result was significant cost reduction on the delivery side and stronger pipeline of new clients on the demand side.
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